Reminders

Automated appointment confirmations and reminders

Ensure timely communication with automatic notifications for clients and contacts. Caspen enhances the client experience while reducing no-shows and late cancellations.

Your schedule’s new best friend

Let us handle your appointment reminders

Relax while we ensure timely reminders, so you can focus on delivering the best care to your clients.

Automated appointment reminders

Send timely notifications to clients about upcoming appointments by SMS, email, or both.

Two-way communication

Enable clients to confirm, cancel, or reschedule appointments directly through reminder messages.

Tailor your notifications

Want to customize your messages? Create custom templates for your notifications.

Customizable Scheduling

Customize when and how clients are notified. Set up tailored notification preferences for appointment confirmations, reminders, and more.

Client self-service booking management

Allow clients to manage their bookings directly through their client portal or the reminder link, without the need for calls or emails.

Client communication history

Automatically record of all client interactions, including sent reminders, along with delivery status and the exact time and date they were sent.

See confirmed appointments at a glance

View appointment confirmation status directly from your calendar and instantly see if an appointment has been confirmed and when.

Dynamic rescheduling notifications

Change of plans? Notify clients immediately when their appointments are rescheduled, including new appointment details and confirmation options.

Notifications sent at every stage of the process

Stay informed every step of the way.

Confirmations
Sent when the booking is made.
Reminders
Sent when the booking is near.
Reschedules
Sent when the booking time is changed.
Cancellations
Sent when the booking is cancelled.

Get started today.

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