Your privacy is our top priority
With advanced encryption, automated backups, and strict access controls, Caspen ensures your data remains secure, protected from threats, and always accessible when you need it.
Your security is our priority
With Caspen, protecting your data is at our core
With cutting-edge protection features, we ensure that your data remains secure and private, so you can focus on what matters most.
Industry standard encryption
We keep your data secure both in transit and at rest. All transmissions are protected with 4096-bit SSL encryption, while stored data is encrypted with AES-256, ensuring end-to-end security at every step.
Automated data backups
We routinely back up, encrypt, and securely store your data off-site, ensuring you never lose valuable information.
Proactive security measures
Caspen stays ahead of cyber threats by updating its systems with the latest security technologies, including patches, protocols, and encryption, to protect client data privacy.
User activity logging
We track login activity and data interactions, displaying them to users and ensuring all patient record changes are traceable.
Access controls and user permissions
You decide who can access certain data in your workspace. Users can be assigned different roles and permissions to administer, manage, or access content.
Secure payment processing
Card payments are managed through our Stripe integration, a secure, PCI DSS-compliant gateway, ensuring cardholder data is securely stored, transmitted, and processed.
Automatic Session Expiry
We implement password auto-refresh and auto-logout after periods of inactivity to enhance security and protect user data.
Client access history
Access a detailed record of interactions with client data, tracking which staff have viewed or modified client information for comprehensive audit trails.
Data residency
For Australians, user data is securely stored within Australia, ensuring it is protected in line with government regulations.
Australian privacy principles (APPs)
We ensure compliance with the Privacy Act 1988 and the Australian Privacy Principles (APPs) to safeguard personal information and give users control over their data.
Backup integrity checks
Regular integrity checks of your backups to ensure that all stored data can be reliably restored in case of data loss or corruption.
Multi-factor authentication (MFA)
Strengthen security by requiring multiple verification methods, such as a password and a mobile device or biometric scan, to protect against unauthorized access.
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