Waitlist Management, Made Simple
Turn Cancellations into Opportunities with Caspen’s customizable waitlist. Prioritize clients by urgency or wait time and keep your schedule full.
Fill open slots in a flash.
The waitlist every client wants to be on
Take control of your time and keep your practice thriving by turning every available slot into an opportunity.
Auto-match clients to open slots
Caspen auto-matches waitlisted clients to open slots for you, helping you fill cancellations instantly.
Priority level tagging
Set urgency levels (low, medium, urgent) to help you quickly identify and prioritise clients for scheduling.
Set client preferences
Assign clients' preferred days, services, times, and locations to their entry, and let auto-scheduling handle the rest, matching them perfectly to available slots.
Easy waitlist management
Manage your waitlist from the calendar. Track client preferences, wait times, and entry status (open or closed), so you never miss a chance to book clients.
Waitlist history and analytics
Track trends in demand, peak wait times, and patient preferences with Caspen's waitlist report to optimise scheduling and resource allocation.
View waitlist count at a glance
Always stay on top of your waitlist with real-time visibility. See the number of waitlisted clients directly from your calendar.
Add custom notes to waitlist entries
Keep track of important client details or special requests by adding custom notes directly to their waitlist entry, ensuring nothing is missed when scheduling.
Intuitive design
Enjoy an intuitive layout with visually appealing icons that make navigating the waitlist effortless.
Get started today.
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