Best NDIS software for service providers
Caspen brings claims, bookings, progress notes and participant records into one platform — built for NDIS providers.
Cases
Bulk claims
Forms
Participant portal
Billing
Travel
Integrations
A complete NDIS toolkit
Built for every part of your NDIS practice
The toolkit, at a glance.
- NDIS funding periods
- Automated hourly billing
- Send invoices in bulk
- Budget alerts & reminders
- Track budgets with treatment plans
- Travel tracking & billing
- Built-in NDIS price guide
- Participant portal
- NDIS service agreements
- Custom forms
- Case notes
- AI progress notes
- Appointments & SMS reminders
- Easy telehealth
- Staff availability & management
- Cloud-based access
- Role-based access control
- Reporting
- Mobile access for field workers
- AI dictation & transcription
And there's plenty more inside Caspen.
Smooth participant intake
Onboard with NDIS-compliant agreements and custom forms, then give every participant a secure place to manage their appointments, invoices and files.
- NDIS service agreements
- Custom onboarding & intake forms
- AI form designer
- Self-serve participant portal
Bill every kilometre, by the book
Capture the three NDIS-claimable travel categories from your calendar so every claimable minute and kilometre lands on the invoice.
- Activity-based transport
- Provider travel
- Provider travel non-labour
Plans, mapped to NDIS funding periods
Split each participant's plan into NDIS funding periods, with unused funds rolling over automatically. Live budget tracking flags risks early — before a claim gets rejected.
- Split a plan across up to 36 funding periods
- Automatic rollover of unused funds between periods
- Alerts as you approach a budget threshold
Feel the benefits
Caspen, the quiet engine behind your NDIS practice
Less NDIS admin
Spend less time on NDIS paperwork
Take control of NDIS invoicing, automate participant data management, and securely store records with the help of Caspen's handy features.
Batch invoicing
Generate and send invoices to multiple NDIS participants at once — ideal for end-of-week or end-of-month billing runs.
Built-in NDIS price guide
The latest NDIS price guide is built into Caspen, so line items stay current and pricing errors don't hold up your claims.
Customisable invoicing
Add your ABN, provider number, business address and other details so every invoice is fully branded and NDIS-compliant.
Billing & revenue reports
See revenue by provider, billable vs. worked hours, outstanding invoices and rebook rates at a glance, giving you clear oversight and insights you can act on.
Every funding stream
Every NDIS funding setup, covered
Self-managed, plan-managed or NDIA-managed — Caspen supports every participant on your books.
Integrations
Works with the tools your practice already runs on
Connect your accounting, payments and telehealth in a couple of clicks — no double entry, no jumping between tabs.
Don't see your tool? Let us know — we're adding more all the time.
Live demo
Book a demo that fits your week
Get a personal walkthrough of Caspen at a time that works for you. No pressure, just a helpful chat to see if we're the right fit.
- 30-minute personalised walkthrough
- Tailored to your NDIS workflows
- No pressure, no obligation
Proudly Australian owned & run
Local Australian support · Data hosted in Australia · Built around the NDIS
